Additional Info

Bookings

Bookings are essential for all services.  Call me on 0428 571 856 to arrange a suitable time. Alternatively, you can submit your details on my booking form (click here) and I will contact you promptly.

Payment

For standard hairdressing and make-up services, payment is required at the time of your appointment.  For weddings, special occasions, training and workshops, a 50% deposit is required to confirm your booking.  We accept cash and direct deposit.

Cancellation Policy

Standard services: A minimum 24 hours notice is required to cancel your booking.

Bridal: If for any reason you have to cancel or make changes to your booking (eg; less people), you must do so by email at least one month prior to your wedding date, otherwise a fee of half of the orginal balance will be charged.

In the unlikely event that I am going to be unable to attend to you on your wedding day, every endeavour will be made to find another competent person to fill my shoes, otherwise your payment,  including your deposit, will be refunded in full.

Terms & Conditions

A conformation form of your expectations of my service will be fill in and agreed upon by you. Upon completion of trial or any service, once times and payment is preformed, signing your satisfaction will be required before leaving the studio. Please assure you have payment for I do not take credit cards or personal cheques. Banking details will be email to you along with information about the particular service you have booked in a confirmation email. If, for any reason at the end of the trial time you are not satisfied with the end result, I will offer you another trial day where we can come back fresh, but before you leave the studio I will remove the entire hair style and makeup including lashes. A deposit of half of total service will need to be paid upon booking a bridal service or $50 for a formal service. Unfortunately this is non-refundable, the deposit will secure your date. The deposit payment will come off your balance owing on your account. The balance owing on the account will need to be on the day of the wedding/ formal. Cash is our preferred method of payment OR paid in full 7 days prior using the banking details on your invoice.On the wedding day, if a hair style has been created for you then you change your mind and want a totally different style. You will be charged for an additional service.

Mobile or Salon Service Is Available For Special Occasions

For me to travel from my studio to your location for a hair and makeup job, I do require a min of 2 girls for full hair and makeup, plus travel charge on top, otherwise you can make an appointment at my studio and pay for the service only. I do give discounts for large group bookings and can bring in more makeup and hair stylists to cover. Large booking numbers for discounts include 5 or more people.

Cancellations

Any cancellations on the day will still incur full payment for that particular service. Swapping or having someone else step in to take their spot is most certainly welcome.